okibet Privacy Policy

Last updated: January 2025. This policy applies to all users of the okibet platform in the Philippines.

1. Information We Collect

When you use the okibet platform, we collect several categories of information to provide and improve our services for Philippines players. The types of data we collect include:

Account information: Full name, date of birth, email address, username, and password created during registration. This information is required to verify your identity and eligibility.
Payment and transaction data: Deposit and withdrawal history, transaction amounts in Philippine Peso (₱ PHP), and the payment methods used. We do not store full card numbers or sensitive payment credentials directly — these are handled by our payment processing partners.
Device and browser data: IP address, device type (Android, iOS, desktop), operating system, browser type, and session activity. This data helps us detect fraud, ensure platform security, and optimize performance for mobile users in the Philippines.
Usage data: Pages visited, games accessed, betting activity, time spent on the platform, and navigation patterns. This helps us understand how players use okibet and improve the experience.
Cookies and tracking data: Persistent and session cookies used for authentication, preferences, and analytics. See Section 3 for full details on cookie usage.

2. How We Use Your Information

okibet uses the data we collect for specific, legitimate purposes. We do not sell your personal information to third parties for marketing purposes. The primary uses of your data are:

Account management: Creating and maintaining your player account, verifying your identity, and processing login sessions securely.
Transaction processing: Handling deposits and withdrawals in Philippine Peso (₱ PHP), verifying payment sources, and maintaining an accurate transaction record.
Platform security and fraud prevention: Monitoring for unusual activity, detecting potential fraud, and ensuring that only eligible players can access the platform.
Customer support: Using your account and communication history to respond to support inquiries accurately and efficiently.
Platform improvement: Analyzing usage patterns to identify issues, improve navigation, and develop features relevant to Philippines players.
Legal and regulatory compliance: Retaining records as required by applicable laws and providing data to authorities when legally required to do so.

3. Cookies and Tracking Technologies

okibet uses cookies and similar technologies to maintain session continuity, remember your preferences, and analyze how the platform is used. There are two main types of cookies in use:

Essential cookies: Required for the platform to function correctly. These include authentication cookies that keep you logged in during a session and security cookies that protect against cross-site request forgery. Disabling these may prevent you from using the platform.
Analytics cookies: Used to understand how players navigate the platform — which sections are accessed most, how long sessions last, and where users encounter difficulties. This data is used in aggregate and is not linked to your personal identity for external sharing.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Note that disabling essential cookies will affect your ability to log in and use the platform normally.

4. Data Storage, Security, and Third-Party Sharing

Storage and Retention

Your data is stored on secure servers with access controls that limit who can view or modify account records. okibet retains personal data for as long as your account remains active and for a reasonable period afterward to satisfy legal, regulatory, or dispute resolution obligations. When data is no longer needed and retention is not legally required, it is deleted or anonymized.

Security Measures

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include encrypted data transmission, access logging, and periodic security reviews. However, no online platform can guarantee absolute security, and users are encouraged to use strong passwords and keep their login credentials private.

Sharing with Third Parties

okibet may share your data with trusted third-party service providers who assist in operating the platform — including payment processors, identity verification services, and technology infrastructure providers. These parties are contractually bound to handle your data only as directed by okibet and not to use it for their own purposes. We may also disclose data to law enforcement or regulatory authorities when required by applicable law.

5. Your Rights as a User

As a registered okibet user in the Philippines, you have the following rights regarding your personal data:

Right to access: You may request a summary of the personal data okibet holds about you. Submit a request to our support team and we will respond within a reasonable timeframe.
Right to correction: If any of your personal information is inaccurate or outdated, you may request that it be corrected. Some corrections can be made directly through your account settings; others require contacting support.
Right to deletion: You may request that your account and associated personal data be deleted. Note that certain data may be retained for the legally required period even after account closure. Deletion requests cannot be fulfilled where outstanding balances, disputes, or regulatory obligations exist.
Right to withdraw consent: Where data processing is based on your consent (such as optional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact the okibet support team at [email protected]. Please include sufficient information to verify your identity with your request.

6. Minor Protection and Policy Updates

Protection of Minors

The okibet platform is strictly intended for users who are 18 years of age or older. We do not knowingly collect personal data from individuals under 18. If we become aware that an underage person has registered an account, that account will be closed and any associated data will be deleted in accordance with this policy. Parents and guardians who believe a minor has registered on the platform should contact our support team immediately.

Updates to This Policy

okibet may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or the services we provide. When updates are made, the "Last updated" date at the top of this page will be revised. We encourage you to review this page periodically. Continued use of the okibet platform after a policy update constitutes your acceptance of the revised terms.

If you have questions about this Privacy Policy, how your data is handled, or wish to exercise your data rights, please contact us at [email protected] or visit the FAQ page for general platform guidance.

Have Questions About Your Data?

Visit the FAQ page for common account and privacy questions, or contact our support team directly. Ready to get started with okibet?